Resources

Find more support

Mental health support

Youthline

Youthline offers a free 24/7 Helpline service (text, phone, webchat, and email), free face-to-face counselling services, youth mentoring, and programmes in schools and communities to help rangatahi grow and develop.

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Hearts and Minds

Supporting Families (SF) Auckland provides advocacy, education, information, support groups and online family discussion forums. SF branches are located in Grey Lynn, Otahuhu, Albany and Whangarei.

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Lifeline & Suicide Crisis Helpline

These free community helplines (Lifeline 24/7 and Suicide Crisis Helpline), as well as text support service HELP (4357), are answered by qualified counsellors and trained volunteers. Call 0800 LIFELINE (0800 543 354) or send a text to HELP (4357) for free, 24/7, confidential support – 24 hours a day, 7 days a week. For the 24/7 Suicide Crisis Helpline phone 0508 828 865.

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The Lowdown

If you’re stuck feeling bad, the team at The Lowdown can help you figure out if it could be anxiety or depression. Whatever’s going on you’ll find ideas and people who can help you get unstuck.

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Marinoto Child and Mental Health services

Mental health assessment and therapy for tamariki and rangatahi from 4-18 years who live in the Waitematā District Health Board area.

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The Kari Centre

The community teams at The Kari Centre provide assessment and treatment for children and adolescents experiencing significant behavioural concerns, psychological concerns and emotional distress.

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Drug and alcohol support

Altered High

Altered High is a mobile team of health professionals who help rangatahi in the Auckland region aged 13-19 with concerns about their own, or someone else’s alcohol or drug use.

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Salvation Army

Whether you’re considering getting some help for yourself or a friend or relative, The Salvation Army Bridge offers the opportunity to evaluate alcohol or drug use and explore ways to bring things under control again. Freephone National Number (in New Zealand): 0800 53 00 00

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Parenting support

Salvation Army

Salvation Army parenting programmes teach valuable life skills and strategies to help you raise your children with confidence.

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Family Works

Family Works offers a free, professional service that works alongside children and their families to strengthen relationships.

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Payments, housing, and education support

Youth services

Life’s complicated! Everyone needs a hand sometimes. Youth services can help you figure out the hard stuff so you can focus on what’s important: yourself, your whanau, and your future.

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Oranga Tamariki

Oranga Tamariki believe that in the right environment, with the right people surrounding and nurturing them, children will flourish.

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Youth Service West

Based in West Auckland, Youth Service West (YSW) works with local rangatahi and young parents to find the best options for education, training or work-based learning that will help them build their skills and find suitable employment.

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Work and Income

Work and Income can provide financial assistance, support you into work, and help you with housing.

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Social Service Directory

A directory of family and social services including food banks and budgeting and financial planning services.

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LGBTQIA+ support

Rainbow Youth

Rainbow Youth is an organisation that provides support, information, resources and advocacy for Aotearoa’s queer, gender diverse, takatapui and intersex youth.

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Youth-focused activity programmes

Youthtown

Youthtown runs programmes and programme spaces across the country for 5-18 year-olds that aim to inspire and promote the learning of life skills, working collaboratively, understanding and building resilience and unlocking potential.

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YMCA

YMCA Auckland is a not for profit organisation committed to strengthening families and youth development.

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